PRIVACY POLICY Ransom Farms Last Updated: April 11, 2026

1. Who We Are Ransom Farms ("we," "us," or "our") is a microgreens farm based in Gilbert, Arizona, operating at chef.ransomfarms.com. Questions about this policy can be directed to [email protected].

2. Information We Collect When you submit a form on our website, we may collect the following information:

First and last name

Job title

Restaurant name

Email address

Phone number

We collect this information only when you voluntarily provide it through our opt-in forms.

3. How We Use Your Information We use the information you provide to:

Send you order confirmations, delivery updates, and other transactional communications related to your account or services you have requested

Send promotional messages about new products, seasonal availability, and special offers (only if you have opted in separately)

Respond to your inquiries and provide customer support

Improve our services and communications

4. SMS / Text Messaging By opting in to SMS communications on our website, you consent to receive text messages from Ransom Farms. The following terms apply to our SMS program:

Transactional messages may include order confirmations, delivery coordination, and account notifications.

Promotional messages may include new product announcements, seasonal updates, and special offers.

Message frequency varies. You may receive up to a few messages per week depending on your order activity.

Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.

Reply HELP at any time for assistance, or contact us directly at [email protected].

SMS opt-in consent and mobile phone numbers collected for SMS purposes are never sold, shared, or disclosed to third parties or affiliates for their marketing purposes.

5. How We Share Your Information We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

With service providers who assist us in operating our website or conducting our business (such as CRM or email platforms), under confidentiality agreements

If required by law or to protect our legal rights

6. Data Retention We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting [email protected].

7. Your Rights You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information

Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at [email protected].

8. Changes to This Policy We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us Ransom Farms Gilbert, Arizona Email: [email protected] Website: chef.ransomfarms.com